General questions

o  there isn't one charging station per vehicle. All home charging stations are capable of charging all electric vehicles.

o   4h to 12h on average with a Wallbox charging station, 24h with a mobile terminal connected to a domestic socket.

o    To calculate the exact duration, you must divide the capacity of your battery by the power of your terminal.

Example: if you recharge your Renault ZOE 40kW/h with a 7.4kw charging station (i.e. single-phase 230V 32A), then a full recharge will last 40/7.4= 5h30

o NO, In Europe, the majority of terminals have a type 2 plug. In France, the type 2 socket must have a safety shutter (only for individuals at home). This is to avoid any accidental contact with the terminal's contactors. This plug is called Type 2S (S for Shutter in English). All electric cars are compatible with all type 2 terminals. In France, there are still Type 3 terminals, which can charge a Type 2 car, provided that you have a T2-T3 adapter.

o Direct Current Sockets: on the highway, there are fast charging stations, which operate on direct current. There are two standards in Europe for fast charging: the CHAdeMO socket and the Combo CCS socket. Most electric vehicles have a type 2 socket for slow charging, and a CHAdeMO or CCS socket for fast charging.

o YES. All charging stations available our website are rain resistant. They are IP54 (heavy rain protection rating).

Charging your electric car with a charger is safer, faster and cheaper. Safer as the charger is intelligent and controls the flow of energy through the cable. Fast, because the charging process is around eight times faster with a charger than with a cable. And last but not least, cheap, because you can charge your car outside of peak hours when electricity is cheaper than normal in some countries.

Stay safe:

You might think you could just take a patch cord, plug it into your car, and plug the other end into a power outlet, right? Here's why it's not that easy. A car battery that is plugged directly into the main electricity system of your home. Have you ever used an airfryer for 10 hours or more? As this is roughly the time it takes for most electric cars to fully charge a battery. The longer the current flows, the hotter the cables get. Therefore, for safety reasons, it is forbidden to connect your car directly to the mains with a so-called mode 1 charging cable.

Most cars these days come with a mode 2 charging cable, a simple cable but with a device installed that will stop charging in an emergency. You can connect it directly to the mains and it is valid for all types of car charging plugs. However, this is not the safest method of charging as it is a direct connection to the mains. Charging for a long time can have the same effects as a mode 1 cable. Do you remember the example of the hair dryer charging ten hours? And there is one more important factor: you can only charge your car very slowly.

Speed ​​up the charging process

Charging your car with a smart charger is about ten times faster than charging with a simple cable! Most chargers and public charging stations offer up to 22 kW of power, while your household socket can only deliver up to 3.7 kW of power, with 2.3 kW being the maximum recommended power. How fast you can charge your car in the end depends on the battery capacity of your car and the actual charging power that is available.

Save money

Smart charging saves you money as you can charge your car at low electricity prices. Companies try to offset the peaks when a lot of people are using electricity, such as when they come home from work in the evening. As a result, electricity is often cheaper late at night or early in the morning. So during these times you can save money. This is because these are typical times when not so many people are using electricity. With a simple click on your phone, you can tell your charger when to start charging your car.

o   NO. It is preferable to buy a charging station capable to adapt to your installation 

• Three-phase or single-phase charging station depending on your installation
• The charging power will be limited to the available power of your installation
• If you want a faster charge, you will have to ask your electrical supplier for a higher amperage in the main panel.

All our products are guaranteed for 2 years, in accordance with the European legislation.

Can i go on a long road trip after i fully charge my electric vehicle ?

The answer to this question will be depending on the battery capacity and size of your electric car.

Here are some examples:

If you need more information about electric chargers compatible with your EV , please contact our Carplug experts available by email or by phone.

o    Single phase = To have a charging power of 22 kW , the three-phase 32A cable is essential.
o    Three phase = For a 7.4 kW charging station, a single-phase 32A cable will be sufficient.