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  • FAQ
  • Is there an issue with your order?


    we sincerely apologize for any inconvenience caused. 

    • Product (s) arrived (s) broken: please contact the customer service who will send you a UPS label.
    • Product received different from the product ordered: please contact the customer service who will send you a UPS return label.
    • Product ordered by mistake: In this case the return cost will be paid by the client.
    • Amount received different from the quantity ordered: in case of missing products, please contact customer service. We will process your request as soon as possible.