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In case of refund, when can I see it in my bank account?

Carplug will confirm your refund by email. After receiving it, allow up to 7 days for the refund to appear on your bank statement.

In case of refund by Paypal, it should appear under 24 hours maximum.

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FAQs From Same Category

How to pay for my orders?

Carplug accepts payments by:

  • Credit Card: Carte Bleue, VISA Card, MASTERCARD Card
  • PayPal
  • Bank transfer: The Carplug bank details are:

o Bank account: Carplug

o IBAN: FR7630027175330002015640131

o BIC: CMCIFRPP

All of our payment methods are detailed on secure payment

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Is it possible to receive the refund on a credit card or a different Paypal account ?

Unfortunately, we can not make this kind of change. We will refund you on the credit card or Paypal account that was used for the order.

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Order cancellation

Order cancellation is possible, only in case if your order is not being prepared or already shipped. It is necessary to contact customer service for any cancellation asap.

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