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Charging stations
Charging stations - Wallboxes
PACKS WallBox
Charging stations - Company
Mobile charging stations
Sockets
Charging cables
Accessories
Accessories
Safety components France
Load management system
Manufacturers
Info
E-cars
Electric cars
Electric cars
Payment and Refund
  • FAQ

    • Payment and Refund

    How to pay for my orders?

    Carplug accepts payments by:

    • Credit Card: Carte Bleue, VISA Card, MASTERCARD Card
    • PayPal
    • Bank transfer: The Carplug bank details are:

    o Bank account: Carplug

    o IBAN: FR7630027175330002015640131

    o BIC: CMCIFRPP

    All of our payment methods are detailed on secure payment

    Is it possible to receive the refund on a credit card or a different Paypal account ?

    Unfortunately, we can not make this kind of change. We will refund you on the credit card or Paypal account that was used for the order.

    Order cancellation

    Order cancellation is possible, only in case if your order is not being prepared or already shipped. It is necessary to contact customer service for any cancellation asap.

    In case of refund, when can I see it in my bank account?

    Carplug will confirm your refund by email. After receiving it, allow up to 7 days for the refund to appear on your bank statement.

    In case of refund by Paypal, it should appear under 24 hours maximum.

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