- How to choose my charging station ?
- How to install a charging station
- How to use a charging station
- How choose my charging cable ?
- Which charging cable type do i need for my electric car?
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How to use its charging station for an electric vehicule ?
A. How to connect the charging station to your vehicule?
Connect the cable at the terminal and the car level.
The European plug-in standard for charging stations is type 2. All our terminals are type 2 plugs, and are therefore compatible with all electric vehicules on the market.
B. How to activate the charging station?
Open access terminal:
No badge required: you plug in and charge!
RFID access terminal:
Only holders of an RFID card can access the terminal.
- Connect the charging cable at the terminal and the car
- Start the recharge session by passing the RFID card in front of the RFID reader of the terminal.
- The recharge session is in progress
- Stop charging by passing the RFID card in front of the RFID reader of the terminal
- Disconnect the cable at your vehicle and at the terminal
Bollard with paid access:
Enable public access to your kiosk and set your own pricing strategies on the MyCarplug platform.
Every month, receive the recharge recipe on your account.
Terminals can be activated by:
- The plugsurfing mobile app
- The following RFID cards:
Non-exhaustive list.
The terminals can be activated by most e-mobility service providers in Europe.
Complete list of compatible cards by clicking here .
To start a charge:
- Connect the charging cable at the terminal and the car
- Start remotely via the mobile application or pass the recharge card in front of the RFID reader of the terminal
- The recharge session is in progress
To stop a charge:
- Stop remotely via the mobile app or slide your recharge card in front of the RFID reader of the terminal
- Disconnect the cable at your vehicle and at the terminal
We can help you to choose the best charging station
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Need help? Contact our technical support.
We are available from Monday to Friday from 9:00 to 18:00